Lakeshore of Picayune

my sales guy, Logan He was very informative, and also honest. The groups of guys that I had contact with Logan, Steve and my finance manager, Timmy they are super nice and willing to work with you any kind of way and make sure their customers were happy. I would strongly Recommend If you want A new or used, Lakeshore of Picayune picayune, Mississippi give them a try. Thanks guys for helping me in finding the perfect ride for me.

I came back to lakeshore of picayune a second time to purchase a vehicle and once again, i was extremely pleased with the service and duration of the process. As always, Rodney is AMAZING and has shown integrity, patience, and reassurance in my decision making. I also want to give recognition to Timmy as well for walking me through the financial process and making it easy for me! I would definitely recommend this dealership to anybody and I look forward to seeing you all in the future!

I recently purchased a car from Lakeshore Chrysler in Picayune and had a great experience. Rodney, the salesman, was knowledgeable and extremely helpful throughout the process. He helped me find the perfect car and made the entire buying experience smooth and hassle-free. I highly recommend Lakeshore Chrysler and Rodney for your car-buying needs.

Made the mistake of getting my car worked on here, the technicians misdiagnosed the car the first time despite me bringing the car in knowing what was wrong with it, went against my better judgement and allowed them to fix what they said was wrong instead. They were incorrect and ended up having to change the thermostat housing like I originally suggested. They then replaced the thermostat housing which fixed the overheating issue while offering to pay for labor which seemed reasonable. However within a day of getting the car back we started to have issues with the throttle body which was completely fine before they worked on the car. Upon brining the car back the dealership was adamant that they did not remove anything related to the throttle body when working on the thermostat housing so the previously working throttle body and sensor could not have been damaged by them. Unless they have magic technicians that can bend their arms in inhuman ways they would have to have removed the air box and the intake tubing to get to the thermostat housing which clearly attaches to and leaves the throttle body exposed and is In the general area they were working, instead of taking care of the repair they just chalked it up to “these things happen” while lying saying that they only have 1 negative review which you can clearly see on here is not true as they have several 1 star reviews. Long story short if you do your own work you might as well do it your self or take it to another shop, there’s a reason no one trusts dealerships anymore or Chrysler products in general take your business elsewhere.

In December of 2023 I visited your dealership with intentions or purchasing a vehicle, everything started out good was greeted by Nick who was extremely professional and escorted me and my wife over to the sales department and introduced us to Logan. Logan introduced himself and asked what brought us in today, I told him the vehicle we came in for and Logan got the keys, and we were on our way. During the test drive Logan was extremely professional, knew everything about the vehicle we asked for and took us on a good route for the test drive. My wife like the vehicle so we head inside to talk about the price, after going back and forth Kyle comes over, does not introduce himself sits down and says the best we can do is the internet price and asks me where I am getting this price from I showed him a few vehicles same trim with less miles and he said yea you will have to go there cause we cant. Then when leaving Kyle finally introduces himself and says thanks for coming in. We thanked Logan and told him sorry we couldn’t make a deal. Shortly after leaving Lakeshore dealership, we receive a phone call from Steve with another price and it was close to where we wanted to be, and we gave Lakeshore one more price we wanted to be at and they came back 300$ from what would have closed the deal. After test driving a few vehicles at a dealership next to Lakeshore we came back to see if they would come down the 300$ we were going to purchase the vehicle regardless because the wife really liked the vehicle, and we had an excellent experience with the sales representative Logan. We talked to logan outside and he says we can go talk to Kyle about the 300$ difference. This is when things went south in a hurry. I Told Kyle you can’t come down 300$ to close this deal and he replied nope I’m already losing 40$ so I’m not excited about this deal, and said you came back here for the vehicle and that is the best deal I can do. First off you texted me about coming back and second off you told me your best deal was the first offer you made me before I left. Then he started to have an attitude raising his voice, cutting me off, and walking off mid conversation about 300$. I followed Kyle to confront him about his lack of professionalism and asked for the owners contact information. My wife even told him he is being rude to me, and he started to cut her off as well. Kyle continued to be unprofessional and when asked again about the owner’s contact information he stated that it was on the front of the building. I thanked him and me and my wife went about our way after apologizing to Logan once again. Once outside we looked for the owner’s contact information and it was not present, I walked back inside and respectfully asked Kyle where the contact information was because it was not on the building. He replied, “Google it bro” and I left the dealership.